News on the Advanced Premium Tax Credit (APTC)

On March 11, 2021 the American Rescue Plan Act was signed into law, which made health insurance more affordable for many Americans. This Act removed the federal income cap that may have made your clients ineligible for financial assistance.

To be eligible for an Advanced Premium Tax Credit (APTC), your clients must purchase a plan through Access Health CT.

If your client currently has an APTC, they may now qualify for more assistance. Let your clients know they will need to update their application on Access Health CT.

We’ll send a mailing to members in July, based on the plan they’re currently enrolled in. View mailers below:

Members enrolled in an Exchange plan with a subsidy
Members enrolled in an Exchange plan through Access Health CT without a subsidy
Members enrolled in an Exchange plan through ConnectiCare
Members enrolled in a SOLO plan

For members who elect to switch plans, ConnectiCare will be crediting deductibles with covered expenses that were incurred on their former ConnectiCare plan.

We’re here to help you if you need assistance. Call Broker Services at 800-723-2986 (TTY: 711).

A New, Streamlined Small Group Employer Application

Our new enrollment form includes both CBI and standard plans for a simplified process.

Improvements, Updates, and Next Steps on Future Releases

We’ve increased functionality and improved processes to serve you better. New updates released in June are listed below.

Small Group

Individual and families

Large group

Also, starting in July, we’re launching two-factor authentication to ensure a more secure experience. There will be no change for first-time sign-ins, but you will be asked to verify a unique code via email or text for subsequent sign-ins. More details to follow.

Please refer to our February SalesCall for a list of previous improvements made since the launch of the secure broker portal. We will continue to improve your user experience and share all upgrades in our monthly SalesCall emails.

We are committed to keeping lines of communication open as we work to resolve any outstanding portal issues. Visit our FAQ page for answers to your questions. For further assistance with small group or individual plans, reach out to Broker Services at 800-723-2986 (TTY: 711) from 8 a.m. to 5 p.m. Monday through Friday. Contact your ConnectiCare sales executive or account manager for help with large group plans.

Annual Certifications Going Live in July

Be on the lookout for links and codes for the 2022 Annual Certification online course. If you have questions, please work with your FMO’s for the appropriate code, or with your local broker manager starting July 19.

Please note, you must complete your annual certification prior to discussing 2022 plans with clients.

Helpful Guidance on How to Prepare for the “Hidden Epidemic”

Three out of four Americans avoided or deferred in-person preventive testing and appointments during the pandemic.* The panel discussion, moderated by the Connecticut Health Council, highlights the data and offers some helpful tips on how employers can help.

View the panel discussion and share with your clients here.

*Quest Diagnostics Survey, November 2020

WellSpark Health, an affiliate company of ConnectiCare, is a leading wellbeing, disease prevention and management company, delivering a full suite of customized programs designed to support the modern workforce in achieving their personal well. Working with WellSpark, employers create a culture of health motivating employees to engagement and enduring change. This ultimately leads to mitigating future healthcare costs, improving productivity and engagement, and reducing absenteeism. To learn more, contact your sales executive or account manager.