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March 2021 - In this issue
Secure broker website
Commercial plans
Medicare plans
WellSpark Health
For all brokers
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Updates and enhancements for March
We’ve increased functionality and improved processes on the secure broker website to better serve you in a faster and more accurate way. For a full list of improvements that have been implemented since the launch of the secure broker site, please reference our February SalesCall issue. New updates to be released at the end of March include:
Individual & Families
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Metal tiers have been added to all Individual plans
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Addition of K-ID numbers to the congratulations screen once an enrollment has been submitted
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View full book of business with market segement indicator
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Ability to capture contact details in dependent table
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Extended automatic expiration from 60 days to 2 years on quotes – data will be maintained for 2 years allowing you to re-run a proposal for a future effective date/rate.
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Large Group
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Addition of open enrollment to the category drop down list as an option in change plan transaction
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Review prescription and medical benefit summaries
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PCP name listed under plan section
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View full book of business with market segment indicator
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Ability to add disabled dependent and download disabled dependent form
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Updated termination date view to 60 calendar days from 90 calendar days
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Link to Find a Doctor tool under resources header
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Premium column added to invoice history
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We are continuously working to improve your user experience and will share all upgrades here in
SalesCall.
We want to keep lines of communication open as we focus on resolving all current issues. Please use the FAQ page to help answer questions about navigating the site. If you need further
assistance, reach out to Broker Services at 1-800-723-2986 from 8 a.m. to 5 p.m. Monday through Friday for small group and individual plans or contact your ConnectiCare sales executive or account manager for large group plans.
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Special enrollment period for uninsured individuals extended
Access Health CT has extended the special enrollment period for uninsured individuals, allowing enrollment in a 2021 plan until April 15. For individuals who enroll in an off or on-exchange plan between March 15-31, coverage will be effective April 1. Individuals who enroll between April 1-15 will have coverage effective May 1.
We will pay commission on 2021 enrollments during this special enrollment period. Learn more about our commission plan.
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Digital enrollment kits available
Reach your clients wherever they are with our new digital enrollment kits. These kits can be used for both clients who are back at worksites and those working remotely. Talk to your ConnectiCare account manager or sales representative today to learn more these new kits.
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Over-the-Counter (OTC) catalogs
Share helpful over-the-counter product catalogs with your clients so they can see which medications and health and wellness items are available for purchase and home delivery as a part of their Medicare plan. Share the appropriate catalog with your clients in the Flex 3 Part B Dual Basic and Choice Dual plans so they can easily shop and order.
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Dental Q&A
A new guide with answers to your questions about dental plans also includes a sample of allowances when visiting out-of-network dental providers.
*Excluding the ConnectiCare Choice Part B Saver (HMO) plan.
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Expansion plans announced
Ask your ConnectiCare sales representative or account manager how WellSpark can help you better equip your clients with meaningful solutions that account for the needs of the whole person. WellSpark’s biopsychosocial model moves beyond the traditional approaches by including the impact of social determinants on a person’s health and accurately reflecting the differences in culture and perspectives that exist in the modern workforce. And, you can read more about WellSpark’s expansion here.
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COVID-19 vaccine educational resources
Our new vaccine safety page features helpful information on how vaccines work, the potential side effects, the importance of getting vaccinated at any age, and more. Please visit this page for answers and share it with your clients.
Also, our parent company, EmblemHealth, recently conducted a survey with more than 800 participants nationally, with a focus on the tristate area. The goal of the survey was to determine the importance and impact of terminology when talking about the COVID-19 vaccine and vaccines in general. The findings: “vaccination” and “immunization” were the most preferred terms, with “shot” having negative associations for respondents. Read the full findings here.
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© 2021 ConnectiCare | 175 Scott Swamp Road | Farmington, CT 06032 | Privacy Policy| Social Media Policy
ConnectiCare is a brand name used for products and services provided by ConnectiCare Insurance Company Inc., and its affiliates, members of the EmblemHealth family of companies.
ConnectiCare is an HMO/HMO-POS plan with a Medicare contract. Enrollment in ConnectiCare depends on contract renewal. ConnectiCare Insurance Company, Inc. is an HMO D-SNP plan with a Medicare contract and a contract with the Connecticut Medicaid Program. Enrollment in ConnectiCare depends on contract renewal.
Coverage is provided by and services are administered as follows: In Connecticut: Group HMO and POS coverage, and Individual HMO coverage is underwritten by ConnectiCare, Inc.; Group coverage for coinsurance plans and Individual POS coverage is underwritten by ConnectiCare Insurance Company, Inc. In Massachusetts: Group HMO and POS coverage is underwritten by ConnectiCare of Massachusetts, Inc. FlexPOS, PPO coverage, ASO/Self-funded services, and Dental products are administered or underwritten by ConnectiCare Insurance Company, Inc.
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