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Improvements, Updates, and Next Steps on Future Releases
We’ve been hard at work to increase functionality and improve processes to serve you better.
Our newest enhancement: Sign in on the broker portal for convenient access to the following riders for large or small groups:
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Small Group |
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| Domestic Partner |
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New ID Cards
ConnectiCare members will be issued updated ID cards in 2022 due to new state and federal mandates
The new ID cards will feature:
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Maximum out-of-pocket (MOOP) and deductible amounts
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The connecticare.com web address
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Plan type, e.g., fully insured or self-funded
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Formulary name and ID
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Cost-share information for PCPs, specialists, ER, urgent care, and prescriptions
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It’s Open Enrollment Season Through Jan. 15!
Open enrollment for individual plans is happening now through Jan. 15
Remember, for coverage effective Jan. 1, 2022, your clients must enroll by Dec. 15. For those who enroll Dec. 16 through Jan. 15, coverage will be effective Feb. 1, 2022. Information on individual plan commissions for new and renewing sales for 2022 are below, and you can link to related sales materials here.
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Ending Individual Plan Coverage
Clients with Individual plans must take action if they want to end their coverage.
ConnectiCare members with plans purchased through Access Health CT must call Access Health CT at 855-805-4325 by the last day of the month they want their coverage to end. If they don’t notify Access Health CT by the deadline, they may end up owing the premium.
Members who have ConnectiCare SOLO and Exchange plans sold outside of the exchange can call 877-634-2401 (TTY: 711) from 8 a.m. – 7 p.m. Monday to Friday, or 9 a.m.- 3 p.m. Saturday for information on how to cancel their coverage. They can also mail or fax a cancellation request. The request must include their name, policy number, and the date they want their policy canceled.
Mail to 175 Scott Swamp Road, Farmington, CT 06032.
Attention: SOLO Enrollment or fax to 860-678-5274.
Remember, simply stopping premium payments will not cancel coverage. Members may automatically be re-enrolled if they don’t notify us, and will be responsible for their January premium.
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What to know now and for 2022
Annual Enrollment Period (AEP) is in effect now through Dec. 7. Check your inbox for an email containing convenient QR codes to access the latest 2022 plan materials.
Please note that MedSupp plans are available now. Please contact your broker manager for more information.
Something new for Medicare dual plan members: a $50 bonus for completing their health assessment. For more information on this new incentive, please contact your broker manager.
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WellSpark in the News
An informative white paper: WellSpark just released a white paper on the health issues facing women in the trucking industry. It features important, detailed information on the many challenges and how WellSpark developed a custom-tailored solution to promote healthier outcomes for these workers. WellSpark’s unique program was designed to address their lifestyle, on-the-job demands, and needs affecting women in transportation – from truck drivers and diesel technicians, to warehouse personnel, office staff, safety managers, and more. It’s a must-read for brokers with clients who employ these workers. Download it here.
WellSpark Health, an affiliate company of ConnectiCare, is a leading wellbeing, disease prevention and management company, delivering a full suite of customized programs designed to support the modern workforce in achieving their personal well. Working with WellSpark, employers create a culture of health motivating employees to engagement and enduring change. This ultimately leads to mitigating future healthcare costs, improving productivity and engagement, and reducing absenteeism. To learn more, contact your sales executive or account manager.
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ConnectiCare in the Community
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Virtual Yoga Classes
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Colder weather means in-person community classes have ended but the good news is yoga instruction will continue throughout the winter, thanks to the Yoga In Our City Virtual Studio. A full schedule of virtual classes can be found on the
website so sign up today!
Much more to see! Follow us on social media to stay up to date:
Facebook | LinkedIn | Instagram | Twitter
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© 2021 ConnectiCare | 175 Scott Swamp Road | Farmington, CT 06032 | Privacy Policy| Social Media Policy
ConnectiCare is a brand name used for products and services provided by ConnectiCare Insurance Company Inc., and its affiliates, members of the EmblemHealth family of companies.
ConnectiCare is an HMO/HMO-POS plan with a Medicare contract. Enrollment in ConnectiCare depends on contract renewal. ConnectiCare Insurance Company, Inc. is an HMO D-SNP plan with a Medicare contract and a contract with the Connecticut Medicaid Program. Enrollment in ConnectiCare depends on contract renewal.
Coverage is provided by and services are administered as follows: In Connecticut: Group HMO and POS coverage, and Individual HMO coverage is underwritten by ConnectiCare, Inc.; Group coverage for coinsurance plans and Individual POS coverage is underwritten by ConnectiCare Insurance Company, Inc. In Massachusetts: Group HMO and POS coverage is underwritten by ConnectiCare of Massachusetts, Inc. FlexPOS, PPO coverage, ASO/Self-funded services, and Dental products are administered or underwritten by ConnectiCare Insurance Company, Inc.
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