Improvements, Updates, and Next Steps on Future Releases

We’ve increased functionality and improved processes to serve you better. New updates that will be released on September 3 are listed below.

Individual and Family

Large Group

We’re committed to keeping lines of communication open as we work to resolve any outstanding portal issues. Please visit our FAQ page for answers to your questions. For further assistance with small group or individual plans, reach out to Broker Services at 800-723-2986 from 8 a.m. to 5 p.m., Monday through Friday. Contact your ConnectiCare sales executive or account manager for help with large group plans.

Find a Doctor Tool Upgrade

We’re always working to ensure our member experience is the best it can be. Our latest initiative makes it easier to find First Health Network providers nationwide by integrating them into our Find a Doctor tool. See easy steps to follow below:

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For the best results if you’re looking for a provider or PCP, select ‘All providers’ under ‘Type of Provider’. FHN will be displayed in the plans accepted column within the search results. To find an EmblemHealth Prime network provider, continue to select the quick link in red text located at the top of the provider search page.

New ASO Level-Funded Product

We’re launching a new Level-funded product on January 1, 2022 for groups with 100+ eligible employees. Backed by an Administrative Services Only (ASO) funding arrangement, this will allow your clients to better manage risk and save on health care costs.

Key Advantages Include:

More detail to follow in the coming months.

Extension of Special Enrollment Period

Did you know the American Rescue Plan Act (ARPA) made health insurance more affordable by removing the federal income cap that may have once made your clients ineligible for financial assistance? And now Access Health CT extended their special enrollment period, giving uninsured individuals until Oct. 31, 2021 to enroll in a 2021 plan effective Nov. 1, 2021.

So reach out to your clients who may have gone without coverage or to those who previously didn’t qualify for financial assistance to see if they now qualify for an advanced premium tax credit (APTC).

To determine eligibility and run quotes, visit accesshealthct.com or call Broker Services at 800-723-2986.

And remember, we will pay commission on 2021 enrollments during this special enrollment period. Learn more about our commission plan.

Broker First Looks for 2022

Have you joined one of our Medicare Broker Training sessions? Dates and times are still available to learn all about plan highlights and changes for 2022. Trainings are scheduled for every Wednesday at 10 a.m. through Oct. 13, 2021.

Pick the date that’s convenient for you and feel free to join more than one.

Training schedule:

Training sessions will be held via Microsoft Teams. Join any session with the link below.

Go here to access the original email that was sent out.

Annual Certifications Reminder

Just a reminder to look out for links and codes for the 2022 Annual Certification online course. If you have questions, please work with your FMOs or with your local broker manager.

Please note, you must complete your annual certification prior to discussing 2022 plans with clients.

A Culture of Well-Being in the Workplace Helps Employees and Employers

WellSpark's President, Roberta Wachtelhausen and Chief Growth Officer, Andi Campbell, recently joined Connecticut Business & Industry Association (CBIA) BizCast to discuss how WellSpark is working with employers to develop a culture of well-being.

To learn how a culture of well-being helps employers reduce healthcare costs, improve productivity, and reduce absenteeism, view the interview here.

WellSpark Health, an affiliate company of ConnectiCare, is a leading wellbeing, disease prevention and management company, delivering a full suite of customized programs designed to support the modern workforce in achieving their personal well. Working with WellSpark, employers create a culture of health motivating employees to engagement and enduring change. This ultimately leads to mitigating future healthcare costs, improving productivity and engagement, and reducing absenteeism. To learn more, contact your sales executive or account manager.

ConnectiCare and Governor Lamont Promote the Covered Connecticut Program

ConnectiCare President, Eric Galvin, joined Governor Ned Lamont, Access Health CT, and The Office of Health Strategy at a press conference on August 6 to encourage Connecticut residents to take advantage of the Covered Connecticut Program. Learn more on LinkedIn.

Don’t Miss the ConnectiCare Gran Fondo

Mark your calendars: The 2021 ConnectiCare Gran Fondo will be held on Saturday, Oct. 2 at Hammonasset Beach State Park in Madison, CT. More details will be announced soon.