March 2019 - In this issue

Commercial

•	NEW group dental plans

Medicare Advantage

•	Benefits reminder headed to mailboxes

For all brokers

•	Members can visit care managers at our Manchester center
•	Events at ConnectiCare centers
•	ConnectiCare in the community
•	We’d love to hear from you

Commercial

NEW group dental plans

Ask your sales representative about new ConnectiCare dental plans, administered by DentaQuest. Here’s what we can offer your clients:

•	Large group: Combined medical/dental plans and stand-alone quoting available (see underwriting guidelines). We may also be able to offer a bundling discount when we quote dental with medical plans.
•	Small group, 2-9 enrolled employees: Can be purchased in addition to group medical insurance.
•	Small group, 10-50 enrolled employees: Can be purchased on a stand-alone basis or in addition to group medical insurance.

Plans cover services by both in- and out-of-network dentists.

All plans allow members to access up to $250 of their benefit if, in the previous year, they:

•	Received their recommended preventive dental care, and
•	Used less than 50% of their available annual maximum.

DentaQuest is an experienced dental benefits administrator serving millions of health plan members nationwide.

Please note, we’re not offering 2019 dental plans for small group CBIA, small group Massachusetts and any Exchange products (including SHOP and off-Exchange). We continue to include pediatric dental coverage in all plans for which it is required under the Affordable Care Act (ACA).

Contact your sales representative for information and a quote.

Medicare Advantage

Benefits reminder headed to mailboxes

Medicare Advantage members will receive a reminder by mail this month about some of their key ConnectiCare plan benefits, including:

•	Using preferred pharmacies
•	How to get home prescription delivery
•	Fewer referrals for Passage Plan 1 (HMO) members
•	SilverSneakers^®
•	$0 copays at Sanitas Medical Centers for primary care provider visits
•	In-person service available at our five ConnectiCare centers

For all brokers

Members can visit care managers at our Manchester center

ConnectiCare members can now meet with specialists from our care management team at the ConnectiCare center in Manchester.

Members can see a nurse on Tuesdays, a social worker on Thursdays and a certified diabetes nurse educator on the second Wednesday of every month. Appointments will be available from 9 a.m. to 4 p.m.

The professionals can help to address gaps in a member’s care and guide members to health care resources. They will not provide medical care.

Please let your clients know about this new way to get support from ConnectiCare. They can call the center at 1-877-523-6837 (prompt 2) to make an appointment.

Of course, we welcome phone calls directly to our care management team if members (or caregivers) need help. The number is 1-800-829-0696. Hours are Monday-Friday, 8 a.m. to 4 p.m., but members can also leave messages and ask for calls back.

Events at ConnectiCare centers

Upcoming events include how to communicate with people with Alzheimer’s; a “home alone” course for kids; and healthy eating tips for people living with diabetes. Check out all that’s happening – and encourage your clients to.

View Manchester events

View Waterbury events

ConnectiCare in the community

ConnectiCare was the Speak from the Heart sponsor at the American Heart Association’s Go Red for Women luncheon. ConnectiCare’s VP of Human Resources Kristie Lombardo introduced the keynote speaker, Dr. Gina Barreca.

ConnectiCare employees took part in Dress in Blue Day on March 1 to raise awareness of colorectal, or colon, cancer and kick off Colon Cancer Awareness Month.

ConnectiCare Chief Operating Officer Robert Kosior participated in the United Way of Central and Northeastern Connecticut's “We Stand With ALICE” legislative forum at the Connecticut State Capitol. ALICE (Asset Limited, Income Constrained, Employed) describes working people who have difficulty paying for basic needs like housing, food, child care, transportation, technology and health care.

Much more to see! Follow us on social media to stay up to date:

Facebook | LinkedIn | Twitter

We’d love to hear from you

Commercial Brokers: For individual client Broker Services, please call 800-723-2986 or email us at brokerservices@connecticare.com. Small group brokers, visit here or contact your sales representative. Large group (51+ employees) brokers, please contact your sales representative.

Medicare brokers: Give us a call at 877-224-7994, or email us at medicarebrokersupport@connecticare.com.

Keep in Touch

*Tivity Health, SilverSneakers and SilverSneakers FLEX are registered trademarks or trademarks of Tivity Health, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. ©2025 Tivity Health, Inc. SilverSneakers is not included with Passage Dual (HMO SNP) plans and some group Medicare plans. Members should check their evidence of coverage to see if they are eligible for SilverSneakers.

Dental coverage is underwritten and provided by ConnectiCare Insurance Company Inc., and its affiliates, with services administered through DentaQuest LLC.

Coverage is provided by and services are administered as follows: In Connecticut: Group HMO and POS coverage, and Individual HMO coverage is underwritten by ConnectiCare, Inc.; Group coverage for coinsurance plans and Individual POS coverage is underwritten by ConnectiCare Insurance Company, Inc. In Massachusetts: Group HMO and POS coverage is underwritten by ConnectiCare of Massachusetts, Inc. FlexPOS, PPO coverage, ASO/Self-funded services, and Dental products are administered or underwritten by ConnectiCare Insurance Company, Inc.